Terms & Conditions

These Terms & Conditions apply to all players, parents/guardians, members, teams, camps, events and programmes operated by Soccer Hub Academy (“Soccer Hub”, “the Academy”, “we”, “our” or “us”).

By registering with Soccer Hub and attending sessions, you agree to the following Terms & Conditions.

1. Membership & Registration

1.1 All players must complete the required registration process before attending sessions.

1.2 A parent or legal guardian must complete registration for all players under the age of 18.

1.3 All information provided must be accurate and kept up to date, including emergency contact details and medical information.

1.4 Soccer Hub reserves the right to refuse or cancel membership at its discretion where behaviour, conduct or non-payment is deemed unacceptable.

2. Monthly Memberships & Payments

2.1 Soccer Hub operates on a monthly membership/subscription basis unless otherwise stated.

2.2 Membership payments must be paid in full and on time via the agreed payment method.

2.3 Membership fees secure the player’s place within the Academy programme and contribute towards staffing, facility hire, league fees, equipment, administration and operational costs.

2.4 Missed sessions are non-refundable and cannot be carried forward unless agreed by Soccer Hub in exceptional circumstances.

2.5 Soccer Hub reserves the right to amend pricing at any time. Reasonable notice will be provided where possible.

3. Cancellation Policy & Notice Period

3.1 Soccer Hub requires a minimum of one full calendar month’s written notice to cancel any membership or subscription.

3.2 Cancellation requests must be submitted in writing via email or the official communication channel.

3.3 If a player leaves or withdraws part way through a month, no refund or partial refund will be issued for that month under any circumstances.

3.4 Failure to attend sessions does not constitute cancellation of membership.

3.5 Any unpaid fees remaining after cancellation notice may still be due and recoverable.

4. Refund Policy

4.1 Soccer Hub does not offer refunds for:

Missed sessions
Holidays
Illness/injury absences
Voluntary withdrawal from the programme
Mid-month cancellations
Suspensions or removals due to misconduct

4.2 In exceptional circumstances, Soccer Hub may offer credits or alternatives entirely at its discretion.

4.3 Holiday camps, events, training days and specialist sessions are non-refundable unless cancelled by Soccer Hub.

5. Training, Fixtures & Player Selection

5.1 Attendance at Soccer Hub does not guarantee selection for teams, matches, tournaments, showcase events or development opportunities.

5.2 Player selection is based on multiple factors including:

Ability
Attitude
Effort
Behaviour
Attendance
Commitment
Team balance
Development suitability

5.3 Soccer Hub reserves the right to move players between groups where appropriate for development purposes.

5.4 Decisions made by Academy staff regarding player placement and selection are final.

6. Behaviour & Conduct

6.1 Players, parents and spectators are expected to conduct themselves respectfully at all times.

6.2 Abuse, aggression, bullying, intimidation, discrimination or disruptive behaviour towards staff, players, officials or other parents will not be tolerated.

6.3 Persistent negativity, undermining behaviour, social media abuse or actions deemed damaging to the Academy environment may result in removal from the programme.

6.4 Parents and spectators must not coach from the sidelines during sessions or fixtures unless invited to do so by Academy staff.

6.5 Soccer Hub reserves the right to suspend or terminate membership without refund where behaviour falls below expected standards.

7. Attendance & Commitment

7.1 Players are expected to arrive on time, prepared correctly and ready to train.

7.2 Players should wear appropriate football clothing, footwear and shin pads where required.

7.3 Where players are selected for advanced or league programmes, Soccer Hub may require minimum attendance expectations to maintain squad standards and commitment levels.

8. Medical & Health Information

8.1 Parents/guardians must disclose any medical conditions, injuries, allergies or additional needs during registration.

8.2 Soccer Hub must be informed immediately of any changes to medical information.

8.3 Players attend and participate at their own risk.

8.4 Soccer Hub staff will take reasonable care but cannot accept responsibility for injuries sustained during football activities unless caused by proven negligence.

9. Photography, Video & Media

9.1 Soccer Hub may capture photographs and videos during sessions, fixtures, events and camps for:

Coaching analysis
Social media
Marketing
Website content
Promotional materials

9.2 By registering, parents/guardians consent to the reasonable use of such media unless written notice is provided requesting otherwise.

10. Personal Property

10.1 Players are responsible for their own belongings.

10.2 Soccer Hub accepts no responsibility for lost, stolen or damaged items.

11. Weather & Session Cancellations

11.1 Sessions may occasionally be cancelled due to:

Extreme weather
Unsafe conditions
Facility issues
Circumstances outside of Soccer Hub’s control

11.2 Where possible, alternative arrangements or communication will be provided, however refunds are not guaranteed for cancelled sessions.

12. Insurance & Liability

12.1 Soccer Hub maintains appropriate public liability insurance.

12.2 Parents/guardians acknowledge that football is a physical sport involving inherent risks of injury.

12.3 Soccer Hub shall not be liable for:

Injury sustained during normal participation
Loss of earnings
Indirect or consequential losses
Damage or theft of personal property

except where required by law.

13. Safeguarding & Welfare

13.1 Soccer Hub is committed to safeguarding and promoting the welfare of children.

13.2 Any safeguarding concerns should be reported directly to Academy management immediately.

13.3 Parents/guardians consent to appropriate emergency first aid treatment being administered where necessary.

14. Communication

14.1 Soccer Hub communicates primarily through the 360 player app, email and official Academy platforms.

14.2 It is the responsibility of parents/guardians to ensure contact details remain current.

14.3 Parents are expected to read communications relating to schedules, fixtures, payments and Academy updates.

15. Academy Brand & Reputation

15.1 Soccer Hub reserves the right to protect its reputation, staff, players and Academy environment.

15.2 Any actions deemed harmful to the Academy, including public defamation, online abuse, intentional disruption or attempts to destabilise teams or operations, may result in immediate removal from the programme.

16. Changes To Terms & Conditions

16.1 Soccer Hub reserves the right to amend these Terms & Conditions at any time.

16.2 Updated Terms & Conditions will become effective immediately upon publication or communication.

17. Agreement

By registering with Soccer Hub Academy LLP, all players and parents/guardians confirm they have read, understood and agreed to these Terms & Conditions.

Membership Fees, Competitions, Academy Closures & Cancellation Policy

Annual Membership Model

Soccer Hub operates an annual player development programme with membership fees collected monthly by subscription.

Membership fees are calculated across a full 12-month period and spread equally throughout the year to provide a consistent monthly payment for families. Fees are not based on the number of sessions delivered within any individual month.

Some months will contain more training sessions, fixtures and development opportunities than others, whilst some months will contain planned Academy closure periods. The annual cost of participation is therefore averaged across the calendar year and allocated on a pro-rata basis.

By joining Soccer Hub, parents and players acknowledge and accept this annual membership model.

Training Sessions & Attendance

Membership secures a player’s place within their allocated training group, squad or programme.

Monthly fees remain payable regardless of attendance and no refunds, credits or reductions will be issued for sessions missed due to:

Illness or injury
Family holidays
School commitments
Other sporting commitments
Personal circumstances
Any absence outside the control of Soccer Hub

Places within Academy programmes are limited and staffing, facility hire and operational costs are committed in advance based on registered player numbers.

Included Competitions & Match Programme

Soccer Hub is a player development academy and not solely a training provider. As part of the Academy programme, eligible players may participate in fixtures, leagues, festivals, tournaments and showcase events throughout the season.

The following are included within standard membership fees and do not require any additional mandatory subscription payments:

Junior Premier League (JPL) participation
Grassroots league participation
Standard grassroots tournaments and festivals
Friendly fixtures
Showcase fixtures organised by Soccer Hub
Competition administration and team management

JPL participation is included within membership fees and is not charged as a separate programme.

Membership fees will not be reduced during fixture breaks, holiday periods or off-season periods, nor will Soccer Hub seek to recover standard JPL or grassroots competition costs through additional mandatory charges.

Regional, National & International Events

From time to time, Soccer Hub may organise participation in additional events outside of the standard Academy programme, including:

Regional tournaments
National tournaments
International tournaments
UK-based tours
Overseas tours
Residential experiences
Invitational events

As these events may involve additional costs including travel, accommodation, tournament entry fees, transport, insurance and associated logistics, they are not included within standard membership fees.

Where Soccer Hub proposes participation in such events:

Full details and costs will be communicated in advance.
Interest may be gathered through a parent poll, survey or expression of interest process.
No family will be committed until costs have been clearly communicated.
Additional costs must be agreed by participating families prior to any booking or financial commitment being made on their behalf.

Only those families who choose to participate in optional events will be responsible for associated costs.

Planned Academy Closures

To support staff welfare, facility scheduling and programme planning, Soccer Hub operates planned closure periods throughout the year.

The Academy will normally close during:

All school half-term holidays
A designated period during the Christmas and New Year holidays
Approximately three weeks during the main summer holiday period

These planned closure periods are already incorporated into the annual membership model and do not qualify for refunds, credits or fee reductions.

Holiday camps, masterclasses and additional development opportunities may operate during closure periods and may be charged separately. Existing members may receive priority booking access and exclusive member discounts.

Weather, Facility Closures & Exceptional Circumstances

Soccer Hub will always endeavour to deliver scheduled sessions wherever it is safe and practical to do so.

Sessions will only be cancelled where:

Participation is considered unsafe.
Facilities or pitches are closed by the venue operator.
Severe weather conditions create a genuine health and safety risk.
Guidance is issued by the Football Association or relevant governing bodies.
Circumstances arise that are beyond the reasonable control of Soccer Hub.

Weather conditions alone do not automatically result in cancellation. Soccer Hub will make every reasonable effort to deliver sessions wherever possible.

Where sessions are cancelled due to weather, venue closures, health and safety concerns or circumstances beyond our control:

No refunds, credits or fee reductions will be issued.
Soccer Hub may, at its sole discretion, offer replacement sessions where practical.
Replacement sessions cannot be guaranteed.
If a replacement session is offered and a player cannot attend, no refund, credit or alternative replacement session will be provided.

Additional Products & Services

The following services are not included within standard membership fees and may be charged separately:

One-to-one coaching sessions
Small group coaching programmes
Masterclasses and specialist clinics
Residential experiences
Tours and international events
Academy merchandise
Player profiling and performance analysis services
Any product or service specifically advertised as separate from membership

Membership Cancellation

Membership may be cancelled by providing a minimum of one full calendar month’s written notice.

Notice must be submitted by email to the Academy’s designated contact address.

Membership fees remain payable throughout the notice period and will continue to be collected in accordance with the normal payment schedule.

No refunds will be issued for partial months, missed sessions or unused membership periods.

Elite Programme Kit & Equipment

Players participating within Elite Programme squads may be issued with match kit, playing kit or Academy equipment.

Any Academy-owned kit or equipment remains the property of Soccer Hub and must be returned within 14 days of cancellation, withdrawal or departure from the programme.

Soccer Hub reserves the right to charge a reasonable replacement cost for any Academy-owned items that are not returned, are lost or are damaged beyond normal wear and tear.

Academy Discretion

Soccer Hub reserves the right to amend schedules, venues, coaching staff, programme structures, competition formats and squad allocations where reasonably necessary for operational, safeguarding or player development purposes.

Participation in training does not guarantee selection for any particular team, fixture, tournament, showcase event or representative squad. All selection decisions remain at the discretion of Soccer Hub coaching and management staff.